Refund Policy

1. Overview

At 2428 N PATTON LLC, we strive to deliver high-quality services and ensure customer satisfaction. If you are not completely satisfied with our services, we offer a 30-day refund policy under the terms outlined below.

2. Eligibility for Refunds

You may request a refund within 30 days from the date of purchase or initial payment, provided that:

• The request is made within the eligible timeframe
• The service delivered does not meet the agreed scope or expectations
• You have communicated your concerns and allowed us an opportunity to resolve the issue

3. Non-Refundable Cases

Refunds will not be provided in the following situations:

• After 30 days from the payment date
• If the project has been completed and approved by the client
• Delays caused due to lack of communication or input from the client
• Change of mind after work has already started
• Services involving third-party costs (domains, hosting, plugins, etc.)

4. Partial Refunds

In certain cases, partial refunds may be issued based on the amount of work completed at the time of the request.

5. Refund Process

• Submit your refund request through our official contact channels
• Include your project details and reason for the request
• Our team will review your request within 5–7 business days
• Approved refunds will be processed using the original payment method

6. Processing Time

Once approved, refunds may take 7–10 business days to reflect in your account, depending on your payment provider.

7. Cancellation Policy

• Clients may cancel services before project initiation for a full refund
• Once the project has started, cancellation may result in partial or no refund depending on work completed

8. Contact Us

For any refund-related queries, please contact us through our website.